Business Intelligence without structure is not intelligent at all.

Our Business Intelligence Competency Centre, housed at our SMART Global Campus in Gauteng, has been established as a cross-functional unit to develop, implement, support and promote our vision and Business intelligence principles in general across the Group.

Our BICC strategy:

  • Coordinates the business processes and resources to develop fact-based approaches to decision-making
  • Is responsible for the governance structure that underpins Business Intelligence, analytical software solutions and financial modelling
  • Is tasked with setting out the organisational roadmap required to take forward-looking strategic decisions by using the BI and analytical software capabilities.

Our Integrated Technology and Software Solution approach presents a unique opportunity to implement a dynamic Business Intelligence Strategy, giving us the ability to gather, store, access and analyse data to give you educated, future-looking solutions and services:

Key components of the platform include:

  • Service monitoring
  • Cost management
  • Product profitability
  • Market segmentation
  • Geospatial analysis
  • Statistical analysis
  • Customer support

Our objectives in implementing the Business Intelligence Competency Centre are numerous, but all come down to offering you and our own internal stakeholders a resource that aligns with our Group vision of inclusive development – especially in the areas of:

  • Strategic Corporate Performance Management
  • Business and Financial Performance Management
  • Human Resource Management
  • Procurement Management
  • Risk and compliance management
  • Client Relationship management


Switchboard / +27 (0) 11 662 6000
24 Hour Call Centre / +27 (0) 861 811 911
Email /

1 Windsor Road / Mogale City
Gauteng / South Africa
S 26° 06.830’ E 27° 46.943’

Private Bag 2002 / Krugersdorp 1740